Quality Performance
Detailed quality metrics and analysis
Q3 2025 (Jul - Sep)
3
95.2%
2.1%
First Time Right (FTR)
Target: >95%
8.2%
1.3%
No Trouble Found (NTF) Rate
Target: <10%
4.2
0.8
Field Incident Rate (per 1,000)
Target: <5 per 1,000
92.5%
3.5%
DVT Pass Rate
Target: >90%
Quality Trend Analysis
Quality by Product Line
Quality by Vehicle Program
Top Quality Issues
| Issue | Product Line | Vehicle Program | Occurrences | Status | Action Plan |
|---|---|---|---|---|---|
| Bluetooth Connectivity | Infotainment | F-150 | 42 | Resolved | View Details |
| Display Calibration | Infotainment | Mustang Mach-E | 28 | In Progress | View Details |
| Voice Recognition | Connected Car | Multiple | 35 | Critical | View Details |
| Audio Distortion | Audio Systems | Explorer | 19 | In Progress | View Details |
| Navigation Accuracy | Infotainment | Bronco | 15 | Resolved | View Details |